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Mobile Technology and Customer Service Survey
09 Feb 2012
With mobile technologies such as FaceTime, Skype and other data rich media becoming ever more popular with consumers, are contact centres ready?
This short survey from Aspect (Survey) will ask Unified Communications (UC) professionals how such trends are affecting their customer communications and just to what extent new ways of communicating with customers will be adopted by organisations.
Click here to view survey, and be in with a chance to WIN an IPad
